At Apple River State Bank and First Community Bank of Galena, our mission is to meet the desires of our customers.  As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly.  Our Customer Information Privacy Policy serves as a standard for all Apple River State Bank and First Community Bank of Galena employees for collection, use, retention and security of individual customer information.

CATEGORIES OF INFORMATION WE COLLECT

Apple River State Bank and First Community Bank of Galena collects nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms
• Information about your transactions with us or third party verifications systems.
• Information we receive from a consumer reporting agency.

CATEGORIES OF INFORMATION WE DISCLOSE

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.  For example, it is our policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matters.

CONFIDENTIALITY AND SECURITY

Apple River State Bank and First Community Bank of Galena is committed to the security of your financial and personal information.  All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties.   

We maintain and grant access to customer information only in accordance with our internal security standards.

Apple River State Bank and First Community Bank of Galena has and maintains an Information Systems Security Policy. Our policy will be updated in response to any changes in technology and any external or internal threats to information security.  All new contractual relationships and existing or new service provides will include their security and confidentially provisions in all our future contracts with these providers.

At Apple River State Bank and First Community Bank of Galena, employees’ access to personally identifiable customer information is limited to those with a business reason to know such information.  Employees are educated on the importance of maintaining the confidentially of customer information and on these privacy principles.

Our employees are trained on the proper disposal of nonpublic information.  Any printed material containing customer information will be shredded after its use, computer disks, containing customer information, which are no longer in use will be destroyed.  All information on hard drives from personal computers will be erased whenever there is a computer upgrade. 

Because of the importance of these issues, all Apple River State Bank and First Community Bank of Galena employees are responsible for maintaining the confidentiality of customer information and employees who violate these privacy policies will be subject to disciplinary measures.